"We provide our
staff with a system that Enables them
to exceed in meeting and exceeding
clients expectations."
With new advances in estimate auditing and operating
processes, SCA can keep their people focused on servicing the customer. This
means we are able to focus more on the customer experience and on thorough
conflict resolution when issues arise. SCA employees manage their workload with
a sophisticated dairy system that allows the staff to serve proactively on the
claim process. We aim to control every aspect not only of the claim process, but
of the customer service experience of all parties.
WE
MAKE
YOU LOOK
BETTER.
Technology is the centerpiece of our control over claim
process and workflow. Technology controls data inputting, appraiser dispatching,
dairy open file management, rules based estimate auditing, automated billing
processes and product delivery. With technology driving our 'process,' our
PEOPLE can stay focused on you, our customer.
|
|
|
 |
Carriers/Self Insured
Services Overview
