SCA Appraisal Company - Service Overview



		Carriers/Self Insured Services Overview Auto Damage Appraisals ORTT -Over Road Truck & Trailer Claims Processing DOI Information

SCA has become a leading competitor in the appraisal industry over the last three decades. This has been achieved through our vast knowledge of the claims industry and a willingness to consistently provide quality products and customer service. The vehicle owner's claim experience is at the center of our attention and care.

A new, highly evolved benefit of working with SCA is in the area of technology. Through technology, SCA is perpetually reengineering our workflow to ensure our claims management process is the best it can be. With cutting edge 'exception based' management systems, quality control and workflows, SCA is pulling ahead of the pack through the adaptation of more efficient processes. With technology guiding our workflow and production, our people at SCA can remain solely focused on the estimates we write and the vehicle owner's claim experience in the field.

Points of Pride

Nationwide coverage.
Immediate initial contact made with vehicle owner to set customer expectations.
Claims assigned before 11:00 AM will be seen the same day.
Guaranteed inspections within 24 - 48 hours.
Technology controlled estimate guidelines for labor rates, part usage and repair methods.
Constant 'customer care' training to ensure policy holders have a professional claims experience.