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Coast to Coast Service

SCA's owner operated franchisee's are extensively trained and experienced estimators.  Our franchise network is comprised of professionals that not only have solid estimatical acumen, but of equal importance, understand what it takes to create a successful customer service experience.  At SCA, 'our customer' is defined as all parties in the claims process: the vehicle owner, claims adjuster, claims auditor and repair facility.  Our goal at SCA is to service all people that participate in the claim process.  How we train our appraisers is, in large, what sets SCA apart from others.  In our training classes we focus more on "customer service" than anything else.  

SCA's architecture combines our people, process, and technology to achieve our intended 'claims customer experience.'  Incorporating the experienced appraiser, in-house quality assurance teams, strong operational structures and our proprietary claims software tool, "The Dashboard Claims Control System." 


SCA Services

SCA offers damage appraisals and market evaluations (ACVs) on the following...

  • Autos + Light Trucks
  • Specialty / Exotic Vehicles
  • RV's & Travel Trailers
  • Boats & Watercraft
  • Motorcycles, ATV's & Snowmobiles
  • Desk Reviews / Estimates
  • Mechanical Warranty
  • Disputed ACV Evaluations
  • Scene Investigations
  • Arbitration / Mediation
  • DRP Re-inspection Services
  • Nationwide Catastrophes

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