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Each Territory office has a full staff of dedicated professionals to serve our clients needs. The customer service department, quality control department and operations departments are fully staffed to ensure our clients receive a consistent product, effortlessly, every time.    In defining key objectives and driving key performance measures for our valued clients, we recognized very early on that it would be critical to attract and retain the best people.  People who understand the industry, our client’s operations and needs, and have a deep commitment to client service excellence. Today, our organization is known to respected people across our industry simply as SCA, is the nation’s fastest growing independently-owned and operated material damage appraisal firm. With strategically located Claims Centers, Material Damage Supervisors and Client Service professionals coast-to-coast, SCA deploys more than 350 claims management professionals across the country.  All of us delivering the highest levels of client service, responsive value, and quality focus... one appraisal at a time. We offer expedient, thorough claims handling services unprecedented by our competitors. We appraise damage for all standard auto, light and heavy trucks, RV's, tractor-trailers, heavy equipment, and motorcycles. We at SCA understand the importance of customer service, quality of work and expedient turnaround time. We achieve this by having our in-house quality assurance team evaluate all work in addition to incorporating an extensive re-inspection program. One of the greatest benefits of working with SCA is our overall control of the product as well as the centralized operational structure. What this means is that quality is our priority and it’s continually achieved on an ongoing basis. Knowing that consistency in the quality and delivery of service is constant is one less thing for you to worry about.

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